Privacy Policy

Effective Date: October 15, 2025
Last Updated: October 15, 2025


1. Introduction

Local Business Spike LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.localbusinessspike.com), use our chatbot or subscription services, or otherwise interact with us. By using our website or services, you agree to this Privacy Policy.


2. Information We Collect

A. Information You Provide

  • Contact details (name, email, phone, business info) submitted via forms, chat, or email
  • Account and billing details if you subscribe to our services
  • Content of communications, including AI chatbot conversations


B. Automatically Collected Information

  • Device and usage data (IP address, browser, pages viewed, timestamps, referring URLs)
  • Cookies and similar technologies for functionality, analytics, and performance


C. Chatbot Interactions

User-inputted text may be collected to respond to inquiries. Chat interactions may be temporarily stored for quality assurance, troubleshooting, and service improvement.


3. How We Use Your Information

  • Provide, operate, and improve our website and services
  • Respond to inquiries and support requests
  • Process payments and manage subscriptions
  • Send service updates and marketing communications (you may opt out)
  • Analyze usage to enhance user experience
  • Comply with legal obligations and enforce terms


4. Payment Processing (Stripe)

Online payments are processed securely by Stripe. We do not store full credit card numbers on our servers. Stripe may collect and store limited data to process transactions under its own privacy policy: https://stripe.com/privacy.


5. Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share limited data with:

  • Service providers (hosting, analytics, CRM, email, payment processing) under confidentiality obligations
  • Legal authorities when required by law or to protect rights and safety
  • Successors in the event of merger, acquisition, or asset transfer


6. Data Retention

We retain personal information only as long as necessary for the purposes above or as required by law. Chatbot logs and analytics may be retained for a limited period for service quality and troubleshooting.


7. Your Rights & Choices

You may have rights to access, correct, delete, or obtain a copy of your data, and to opt out of marketing. To exercise rights, contact support@localbusinessspike.com.


8. Cookies & Tracking

We use cookies and analytics tools (e.g., Google Analytics, Meta Pixel) to understand traffic and improve performance. You can disable cookies in your browser; some features may not function properly. Learn more about how Google uses data: https://policies.google.com/technologies/partner-sites.


9. Data Security

We use industry-standard safeguards (SSL/TLS encryption, access controls). No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.


10. International Visitors (GDPR) & California Residents (CCPA/CPRA)

We process personal data in accordance with applicable laws. Depending on your jurisdiction, you may have additional rights (access, portability, deletion, restriction/objection, do-not-sell/share). We do not sell personal information as defined by CCPA/CPRA. To submit a request, email support@localbusinessspike.com.

11. Children’s Privacy

Our services are not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children.


12. Third-Party Links

Our site may link to third-party websites. We are not responsible for their content or privacy practices.


13. Changes to This Policy

We may update this Policy periodically. The latest version will be posted here with an updated Effective Date.


14. Contact Us

Local Business Spike LLC
760 Old Roswell Road, Suite 472
Roswell, Georgia 30076
Email: support@localbusinessspike.com
Website: https://www.localbusinessspike.com